by Joseph Forbes | May 15, 2016 | Blog Entry, DATA, Data Recovery, HARDWARE, SECURITY, Technical Support, Technicals, TECHNOLOGY
To wipe a hard drive means to completely erase the drive of all information. Deleting everything does not wipe a hard drive and formatting does not [always] wipe a hard drive. You’ll need to take an extra step to wipe the hard drive completely. When you format a...
by Joseph Forbes | May 5, 2016 | Blog Entry, HAPPINESS, TECHNOLOGY
I get to go out of town for a camping trip, and what do I do with my time? I fly my spare FX070c. It has been awhile since I last posted. Time has been spent on various software projects, and now that the major hurdles are over with. I got some time away. (Like...
by Joseph Forbes | May 4, 2016 | Blog Entry, NERD NEWS, Technical Support, TECHNOLOGY
Ever heard of a user error? It’s the official-ish way of saying that your computer, phone, or other device that seems to having problems isn’t the source of the problem… you are. Let’s say you buy some external speakers for your laptop, you...
by Joseph Forbes | May 1, 2016 | Blog Entry, Technical Support, TECHNOLOGY
Being a Tech Support Guru isn’t an easy job. I should know – I’ve been one at a few companies, at different levels, and it can be rough. Working in tech support means taking calls, emails, or chat sessions from people who aren’t happy....
by Joseph Forbes | Apr 30, 2016 | Blog Entry, HAPPINESS, Technical Support, TECHNOLOGY
For many people, working with technical support is somewhere near “getting dental work” on a list of fun things to do. Believe it or not, calling, or chatting with, tech support for a computer problem doesn’t have to ruin your day. (For the most...
by Joseph Forbes | Jun 26, 2015 | Blog Entry, DATA, Data Recovery, EDUCATION, HARDWARE, INTERNET, SECURITY, SOFTWARE, Technical Support, Technicals, TECHNOLOGY, Troubleshooting
Test Microsoft’s next operating system while keeping your current one. If you want to play with Windows 10 or Office 2016 but aren’t ready to abandon Windows 7 or 8 or Office 2013 just yet, there’s an easy solution: a virtual machine. Broadly...
