by Joseph Forbes | May 6, 2016 | Blog Entry, SOFTWARE, Technical Support, Technicals
Even if you’ve decided that fixing your computer problem yourself isn’t for you this time, you still need to figure out exactly what your problem is and how to communicate that problem to whichever computer repair professional you’ve decided on...
by Joseph Forbes | May 5, 2016 | Blog Entry, DATA, Technical Support, Technicals, Troubleshooting
Install Windows 8, 7, Vista, or XP From Scratch A clean install of Windows is valuable when all other software troubleshooting has been unsuccessful and you wish to install a “clean” copy of Windows back on your computer. A clean installation is often...
by Joseph Forbes | May 4, 2016 | Blog Entry, NERD NEWS, Technical Support, TECHNOLOGY
Ever heard of a user error? It’s the official-ish way of saying that your computer, phone, or other device that seems to having problems isn’t the source of the problem… you are. Let’s say you buy some external speakers for your laptop, you...
by Joseph Forbes | May 1, 2016 | Blog Entry, Technical Support, TECHNOLOGY
Being a Tech Support Guru isn’t an easy job. I should know – I’ve been one at a few companies, at different levels, and it can be rough. Working in tech support means taking calls, emails, or chat sessions from people who aren’t happy....
by Joseph Forbes | Apr 30, 2016 | Blog Entry, HAPPINESS, Technical Support, TECHNOLOGY
For many people, working with technical support is somewhere near “getting dental work” on a list of fun things to do. Believe it or not, calling, or chatting with, tech support for a computer problem doesn’t have to ruin your day. (For the most...
by Joseph Forbes | Jun 26, 2015 | Blog Entry, DATA, Data Recovery, EDUCATION, HARDWARE, INTERNET, SECURITY, SOFTWARE, Technical Support, Technicals, TECHNOLOGY, Troubleshooting
Test Microsoft’s next operating system while keeping your current one. If you want to play with Windows 10 or Office 2016 but aren’t ready to abandon Windows 7 or 8 or Office 2013 just yet, there’s an easy solution: a virtual machine. Broadly...
