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How To Access Advanced Startup Options in Windows 10 or 8

by Joseph Forbes | Jan 31, 2017 | Blog Entry, SECURITY, Technical Support, Technicals, Troubleshooting

The Advanced Startup Options menu, available in Windows 10 and Windows 8, is the central fix-it location for the entire operating system. From here you can access Windows diagnostic and repair tools like Reset This PC, System Restore, Command Prompt, Startup Repair,...

How to Upgrade Your Wireless Router’s Firmware

by Joseph Forbes | Jan 14, 2017 | Blog Entry, HARDWARE, SECURITY, Technical Support, Technicals

Do you have a wireless router that has been quietly serving Wi-Fi to your household for many years? Does it have a thick layer of dust on it? Chances are, if you answered yes to either question, you may not have upgraded your router’s firmware in quite some time. If...

Securing Your New Wireless Router

by Joseph Forbes | Jan 13, 2017 | Blog Entry, INTERNET, SECURITY, Technical Support, Technicals, TECHNOLOGY

So, you just bought a shiny new wireless router. Maybe you got it as a gift, or you just decided it was time to upgrade to a new one. Whatever the case may be, there are a few things you should do to make it more secure as soon as you get it out of the box. Here Are...
How To Fix a DVD/BD/CD Drive That Won’t Open or Eject

How To Fix a DVD/BD/CD Drive That Won’t Open or Eject

by Joseph Forbes | Jan 12, 2017 | Blog Entry, HARDWARE, Technical Support, Technicals, Troubleshooting

Have you ever needed to open your CD or DVD drive (generally referred to as your “optical drive”) but couldn’t? Just your luck, your favorite movie, video game, or music was probably stuck inside. Maybe the laptop’s power died, maybe the drive...

How to Turn Your Computer into a Wi-Fi Hotspot using Windows 10

by Joseph Forbes | Jan 10, 2017 | Blog Entry, HARDWARE, INTERNET, Technical Support, Technicals, Troubleshooting

You might sometimes find yourself with just one internet connection point–a single wired connection for your laptop at the hotel, for example, or your smartphone tethered over USB to your computer. But what if you have other devices that need internet access,...

How To Prevent Windows Updates From Crashing Your PC

by Joseph Forbes | Jan 8, 2017 | Blog Entry, Technical Support, Technicals, Troubleshooting

Make Sure Windows Updates Help, Not Harm, With These Preventative Measures Let me first preface all of the following with this: updates provided by Microsoft rarely cause problems. This includes those pushed out on Patch Tuesday and others made optionally available in...
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