by Joseph Forbes | May 1, 2016 | Blog Entry, Technical Support, TECHNOLOGY
Being a Tech Support Guru isn’t an easy job. I should know – I’ve been one at a few companies, at different levels, and it can be rough. Working in tech support means taking calls, emails, or chat sessions from people who aren’t happy....
by Joseph Forbes | Apr 30, 2016 | Blog Entry, HAPPINESS, Technical Support, TECHNOLOGY
For many people, working with technical support is somewhere near “getting dental work” on a list of fun things to do. Believe it or not, calling, or chatting with, tech support for a computer problem doesn’t have to ruin your day. (For the most...
